1. Introduction
1.1 These Terms & Conditions (“Terms”) outline the agreement between TechFiscal (“us,” “we,” or “our”) and you (“Client”) regarding the services (“Services”) we provide. These Terms apply to all work TechFiscal undertakes for you with respect to your engagement with us. If there is any conflict between these Terms and your engagement agreement, the engagement agreement shall prevail.
1.2 “TechFiscal” includes its partners, employees, and all its related entities.
2. Scope of Appointment
2.1 The scope of our services is set out in our Proposal. Please let us know if our understanding of the scope is incorrect. We will not perform tasks not specified in the Proposal or later written correspondence. We do not offer audit, legal, or taxation services.
2.2 Our duty of care is solely to you, the Client named in the Proposal. Any other party relying on our advice must have our written agreement.
3. Information
3.1 The quality of our services depends on complete and timely instructions from you. We rely on the accuracy and completeness of the information you provide. We will not independently verify information unless requested to do so as a term of your engagement.
3.2 You are responsible for the use of, or reliance on, advice or recommendations we provide.
3.3 You agree to promptly notify us if any information you provide becomes untrue, unfair, or misleading. You will take all necessary steps to correct any announcements or documents based on this information, if required by us.
3.4 Information you provide to us, or that is known by our staff not engaged in providing Services to you, is not considered made available to those directly involved in your project.
4. Staff
4.1 For 12 months after our engagement ends, you agree not to solicit, entice, or hire any TechFiscal partner or employee involved in providing Services to you, without our written consent from a director.
4.2 The same restriction applies to approaching TechFiscal partners or employees to work for a related party or client of yours within 12 months after our engagement ends.
4.3 A breach of this clause is considered a material breach of this agreement. The full amount payable for the entire term will become immediately due. If the breach happens during the last 12 months or within 12 months after termination, you agree to pay the greater of the fee estimate for 12 months of services or the total fees paid during the 12 months prior to the breach.
5. Resources
5.1 To perform our services effectively, we may require access to your files, records, IT systems, premises, and personnel. You agree to provide us with reasonable access to these resources without charge.
6. Delays
6.1 We will not be held responsible for any failure or delay in connection with our engagement caused by something outside our control, such as another person’s actions or omissions. Our fees may reflect any additional cost we incur from such a delay. We may terminate our appointment if the delay is substantial.
7. Fees
7.1 Unless otherwise agreed, we charge our fees and issue bills monthly. Rates are generally set out in our Proposal, but are subject to regular review and may change during your engagement. We will issue bills detailing our fees and disbursements (expenses).
7.2 For payroll processing engagements, you agree that TechFiscal will automatically deduct our fees from each payroll process. For all other engagements, you agree to pay our invoices within 7 days of the billing date. We may stop working on your project upon giving you reasonable notice if an account remains unpaid.
7.3 We offer up to 2 hours of complimentary Financial Consultation per month. Time exceeding this limit will be charged at an hourly rate based on the quoted monthly rate.
7.4 We may charge daily interest on any outstanding balances at a specified rate.
8. Disbursements
8.1 In addition to our fees, you agree to pay our reasonable out-of-pocket expenses, such as copying, printing, call costs, and travel (excluding any input tax credit we can claim). Details of all applicable disbursements will be itemized on our bills. We will charge you at our standard billing rate if we are required to produce documents or attend court due to our appointment at proceedings to which we are not a party. This may include reasonable legal fees incurred in responding to such requests.
9. Estimates
9.1 We may provide you with an estimate of fees and costs. The final fees and costs may differ from the estimate due to changes in the scope or unforeseen circumstances.